Contact us

Contact us

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

Standard delivery usually takes around 1-3 days within Kuwait, and 3-7 business days to GCC Countries.

International shipping takes about 2 weeks.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

+965-97000927

Our store

8th Floor,
Sanam Tower,
1 Fahad Al-Salem Street,
Kuwait City, Kuwait

Sun - Thu,
9am - 5pm

Directions

Free returns

Returns within 14 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

Contact Us

Contact us via WhatsApp

+965-97000927

24/7 support

Direct Message us at any time @thetowelturban